Privacy Policy

Effective Date: 1 Dec, 2024

1. Introduction

At The Activation Project Inc ("TAP," "we," "us," or "our"), we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you access our web and mobile applications, collectively referred to as the TAP Platform.

By using the TAP Platform, you agree to the terms of this Privacy Policy. We encourage you to read this policy carefully to understand how we handle your information.

2. Information We Collect

We collect the following types of information from users:

a) Personal Identification Information

Name, email address, phone number, and other contact details.

b) Health and Wellness Information

Information related to your mental health progress, experiences, and session notes, if applicable.

c) Device and Usage Data

IP address, device type, operating system, browser type, and interaction data such as pages viewed and time spent on the platform.

d) Location Information

Non-precise geolocation data to enhance your experience and provide relevant content.

e) Payment Information

Transaction details for purchases made on the platform, including billing information.

3. How We Use Your Information

We use your information to:

Provide personalized services and content on the TAP Platform.
Improve our products and services through analytics and feedback.
Communicate updates, features, promotions, and customer support.
Ensure the security and integrity of our platform to prevent unauthorized access.
Comply with legal obligations and respond to law enforcement requests.

4. Data Sharing and Third-Party Services

We do not sell your personal information. However, we may share your data in the following situations:

Service Providers: To facilitate platform operations, such as hosting services, payment processing, and customer support.
Legal Authorities: To comply with applicable laws and regulations, or in response to valid legal requests.
Third-Party Integrations: For analytics, marketing, and operational support.

All third parties we engage are required to adhere to strict confidentiality and security obligations.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Update: View and update your personal data through your account settings.
Delete Data: Request the deletion of your account and associated data by contacting our support team.
Withdraw Consent: Withdraw your consent for specific data collection and processing practices, where applicable.

To exercise any of these rights, please contact us at support@tapintegration.com.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill legal obligations. Once you request account deletion, we will remove your data from our active systems within a reasonable time frame, unless retention is required by law.

7. Security Measures

We implement robust security measures to protect your information, including:

Encryption: Data is encrypted both in transit and at rest.
Access Controls: Access to your data is restricted to authorized personnel only.
HIPAA Compliance: Sensitive health-related information is handled in accordance with HIPAA regulations.

Despite our best efforts, no system can guarantee complete security. We encourage you to take precautions to protect your account credentials.

8. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to enhance your experience. These tools help us understand how you interact with our platform and provide tailored content. You can manage your cookie preferences in your browser settings.

9. Children's Privacy

The TAP Platform is intended for users aged 18 and older. We do not knowingly collect data from children under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately.

10. Account Deletion Process

You may request the deletion of your account by sending an email to support@tapintegration.com from your registered email address. Please include your full name and account details in the request. Our support team will verify your identity and process the request within 10 business days. Note that certain information may be retained to comply with legal obligations or resolve disputes.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through the platform or via email. We encourage you to review this policy regularly to stay informed about how we are protecting your information.